Some people may think going to the emergency department is frightening. That’s why at Baylor Scott & White Medical Center – Grapevine, we want to ease your fears by letting you know what to expect when you come through our doors.
Severity of your symptoms
Depending on the severity of your symptoms you may be taken immediately to a treatment room or be asked to wait until one becomes available. Patients with minor medical symptoms such as coughs, fever, earaches or minor injuries may be treated in our minor emergency area.
Gathering of information
Before you see one of our physicians, a team member will ask questions including general information, medical history and medications you may be taking. This gives our physicians the information they need to provide quality care for you.
Lab tests or X-rays
After you have been evaluated by a physician you may need lab tests or X-rays to help diagnose your medical problem. Lab tests and X-rays may take an hour or two to process. At Baylor Scott & White – Grapevine, we will make sure you are as comfortable as possible while you wait.
Re-evaluation/Admission
Your physician will return after the results are in to re-evaluate you. Depending on your condition a physician specialist may be consulted to help with your care. If you need to be admitted to the hospital, our team will assign you a bed. Your care will continue in the emergency department until you are transported to your hospital room.
Ready to go home
After your emergency department visit is complete and you are ready to go home, you will be given instructions regarding your diagnosis. It is very important that you understand what to do when you leave the hospital. Your personal physician may be contacted regarding your visit to the emergency department. Also, before you leave a staff member will ask for your name, address, telephone number and insurance information. This gives us the information we need to contact you if we need to after you leave our emergency department in Grapevine.